How a trace works
Tell us what happened
Veil begins work once you have sent us what you have. Wallet addresses, transaction records, the name of the app or website, screenshots of the messages, and any report already filed are enough to start. If you have not filed with the FBI at ic3.gov and your local police, we suggest doing that first. It is free, and the report number helps the investigators who pick up our findings. Private keys and seed phrases are not needed, and Veil does not ask for them.
Follow the money
Crypto transactions are written on a public record that does not go away when the money changes wallets. We read that record and follow your money from the wallet it left through each stop it made. Each step is marked as verified or inferred. Some trails end at an exchange that knows who owns the account. Some end at a mixer or a privacy coin. We tell you which before you spend more.
Write it up for the people who act
We put what we found in a written report, in plain words with the technical record attached. The police can use it to ask an exchange to freeze an account. Your lawyer can use it in court. The insurer can use it as proof of loss. We answer their questions on the findings for as long as the matter runs.
Capabilities
What Veil brings to a trace
Full Telemetry
Bitcoin, Ethereum, stablecoins, and the other major chains are open records. We follow the money across wallets, exchanges, and chains, and we document each stop with the transaction that proves it.
Advanced technology
Blockchain analytics software groups wallets, flags known scam and laundering services, and moves through large transaction sets quickly. To validate what the technology found, the findings are then reviewed and confirmed by a person.
Facts and Patterns
A report is only useful if the reader knows what it rests on. Each finding is marked as verified from the record or inferred from patterns. The detective, the lawyer, or the exchange then knows which is which.
Law enforcement facilitation
Reports filed through IC3 and other channels often go unanswered until the money is gone. We follow the crypto first and hand law enforcement something actionable to start working on today. Our investigators have ongoing working relationships with Treasury, Secret Service, FBI, and IRS investigators, and the report is written in the form those agencies use.
Direct access to the investigator
You speak with the person doing the work, by phone or video, and you know their name. Our investigators are located in the United States.
Deliverables
What you receive
The trace report
Where the money went, stop by stop, from your wallet to the last place the record shows it. The wallet addresses and transaction records for each step are included. Each finding is marked as verified or inferred. Any known scam operation, sanctioned party, or mixer on the path is named.
A plain answer on reach
Whether the money landed somewhere that can be reached, what the next step is, and who has to take it. Exchanges freeze accounts for the police and the courts, and a lawyer or detective needs the report to ask. If the trail has ended, the report says so, and that answer stops you paying another firm to chase it.
Support for the people who act
We format the report for whoever will use it, whether that is the detective, your lawyer, the exchange, or the insurer. We answer their questions on the findings. If the government later seizes money from the scam, the report documents the loss a claim for a share is built on.
When tracing is needed
What drives the matter
People, their families, and the professionals helping them reach out when:
Who does the work
Veil is a veteran-owned cybersecurity and investigations firm based in Austin, Texas.
Founder experience in military, federal, and regulated-sector security.
Veteran-owned.
Response from an expert, typically within one business day.
Investigations are run by professionals with military, federal, and regulated-industry backgrounds. Veil does not contact victims first. If someone reached out to you already knowing what you lost, treat that as the second scam and send us what they sent you.
How the work starts
Whether the app or website has gone dark, an exchange account was emptied, the police report has gone quiet, or someone has promised to get the money back for a fee, tell us what happened and send what you have. An experienced professional will normally respond within one business day with a straight answer on what the record can show and what law enforcement can act on.
Request a Free ConsultationFrequently asked questions
What is crypto tracing?+
Following money through the public blockchain record to establish where it went after a scam or theft. The findings are written up for the police, an exchange, a lawyer, or an insurer to act on.
Can you get my money back?+
Tracing does not recover money on its own, and a firm that promises recovery should be treated with caution. We find where the money went and write it up for the people with the power to act. Some money is recovered that way. Much of it is not. We tell you which is likely before you spend more.
Should I report it to the police first?+
Yes. File with the FBI at ic3.gov and with your local police. It is free, and exchanges freeze accounts when the police or a court asks. Those reports often sit unanswered until the money is gone, which is where the trace comes in. We give the investigator the path the money took and something to act on now.
Can you tell me who took it?+
The record shows which wallets are linked, which services were used, and where the money was cashed out. It does not show a name. A name comes from a subpoena or a police request to the exchange, and the report is what that request is built on.
What if the money went through a mixer?+
Some trails can still be followed and some end there. We look first and tell you which before you pay for the full trace.
Someone contacted me offering to recover my money. Is it real?+
Treat it as the second scam if they contacted you first or already knew how much you lost. The same applies if they want payment up front or in crypto, or asked for your seed phrase. Send us what they sent you and we will tell you what we see.
Do you work with my lawyer or the detective?+
Yes. We send the report to whoever is acting for you, join the call when asked, and answer their questions on the findings. Our investigators have ongoing working relationships with Treasury, Secret Service, FBI, and IRS investigators.
Can an insurer use the report?+
Yes. The report documents the loss and the path the money took, in the form a claims professional needs.
What should I not send?+
Private keys, seed phrases, or remote access to your devices. Veil does not ask for them, and a firm that does is a warning sign.
How is the work priced?+
Flat-rate pricing is available once scope is confirmed, and the agreed price holds unless the scope materially changes. The fee is for the trace and the report. It does not buy an outcome.